7zeb FAQ — Your Questions, Our Answers

No, each individual is only permitted one account at 7zeb. Creating multiple accounts is a violation of our terms, and if detected, all associated accounts may be permanently closed. If you're having trouble with an existing account, please contact support directly.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email — an OTP or reset link will be sent to you. Use it to set a new password. The whole process takes just 2–5 minutes.

7zeb complies with international regulations and performs KYC verification to prevent money laundering. It's also essential for keeping your account secure. Completing KYC increases your withdrawal limit and enables faster payment processing. You can complete verification easily by uploading a photo of your National ID or passport.

If your account is suspended, you'll see a notification message at login. This typically happens due to incomplete verification or a policy violation. Email our support team for a quick resolution: support@7zeb.ws — the reason and resolution will be provided.

7zeb supports deposits via all major mobile banking services, including bKash, Nagad, Rocket, and Upay. Bank transfers and cryptocurrency are also accepted. The minimum deposit is just ৳200 — making it highly convenient for bettors in Bangladesh.

Deposits made via bKash, Nagad, or Rocket are typically credited to your balance within 5 minutes. Bank transfers may take 1–3 business days. Crypto deposits depend on network confirmations and usually take 15–60 minutes.

Withdrawal requests via mobile banking are typically processed within 15–30 minutes. KYC-verified accounts enjoy higher daily withdrawal limits. The minimum withdrawal is ৳500. Large withdrawals may require additional verification — this is done purely for your security.

7zeb does not charge any fees on deposits or withdrawals. However, your mobile banking provider may apply their own transaction charges as per their policy. Check your mobile banking app for applicable fees.

New members at 7zeb receive a welcome bonus on their first deposit. Free spins and free bets are also available subject to specific terms. Bonus amounts and conditions may change from time to time, so Bonus Page Check regularly.

To withdraw a bonus, you generally need to meet the wagering requirements — meaning you must place bets with the bonus amount a specified number of times. Each bonus comes with its own terms and conditions, which you should read carefully before accepting the offer. For more details, Terms & Conditions View.

If you haven't received your bonus within 24 hours of claiming an offer, try refreshing the page and checking your balance. If the issue persists, contact us via live chat or support@7zeb.wsto email us. Including your deposit receipt and date will help us resolve your issue faster.

When you refer a friend to 7zeb and they make their first deposit, you'll receive a referral bonus. Your account has a unique referral code — share it with your friend. Once they register using that code and deposit the required amount, the bonus will be automatically credited to your account.

7zeb offers betting on over 30 sports, including cricket, football, kabaddi, tennis, basketball, volleyball, and hockey. Bangladesh's most popular cricket tournaments — IPL, BPL, and the T20 World Cup — are available with highly competitive odds.

Yes, 7zeb supports live betting. You can place bets in real time while a match is in progress, with live odds updating as the action unfolds. Live scores and statistics are available on the same page. For quick decisions in in-play betting, Betting Tips page for tips and strategies.

If a match is cancelled or suspended, your stake is generally refunded. The same applies in cases of a tie or no-contest. However, specific rules may apply for individual events — always read the terms before placing a bet.

The minimum bet at 7zeb is generally ৳50. Maximum limits vary by event and market. VIP members are eligible for higher betting limits. Check the betting page for a specific match to see the exact limits.

Yes, 7zeb is internationally licensed and uses SSL encryption to keep all your data secure. Our systems are monitored around the clock. With over 50,000 active members betting on 7zeb regularly, our track record speaks for itself.

Go to Account Settings and find the 2FA option under the "Security" section. You can enable 2FA via OTP sent to your mobile number or through the Google Authenticator app. Once active, unauthorized access to your account becomes virtually impossible.

If you notice any unfamiliar transactions or login activity on your account, change your password immediately and support@7zeb.ws. Our security team will begin an investigation within 24 hours. If necessary, your account will be temporarily locked.

7zeb customer support is available 24/7, seven days a week. Ways to get in touch:

• Live Chat: Click the chat icon at the bottom right corner of the site
• Email: support@7zeb.ws
• Average response time: 2 minutes on live chat, 6 hours by email

7zeb takes responsible gaming seriously. You can set your own deposit limits, bet limits, or session time limits at any time. A self-exclusion option is also available if you need a temporary or permanent break. For more details, Responsible Gaming View page.